- delivery time it's take 1-3 weeks by registered mail and 2-5 days by DHL . if you didn't get your Item withing 30 days from shipping date . contact us to check with shipping company , if we can't fix the problem , we will ship a new Item for you , or refund your money ,
- if you get your card or decoder , and it's has been active it in system, then we will can't issue a refund , and you will be charged the full amount ,.
- Only refund in the same form of currency used for the purchase. For example, if the item was purchased with a credit card, issue a credit to that same card .
- Examine the length of time the store will allow returns. Some retailers limit returns to 30 days, others may allow returns for up to 90 days.
- Sales receipts are another option for displaying a retailer's return policies.
- Be consistent in enforcing the return policy without making exceptions for certain circumstances or times of the year.
- Require identification when accepting returns. Then use a computer database to track returns by customer and note any fraudulent or excessive returns.
- Train employees to spot return fraud and thoroughly understand (and enforce) the store's return policy.
- to return your item , you will be charge all shipping fees .
for more information you can contact us at : info@jsc-cards.com